FAQ

How do I know if ordering online is secure?

To help determine if your connection is secure, look at the status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. You should also verify that the URL for the page you are on includes “https” at the beginning. Most browsers offer additional security alerts as well.

Have all designer items been authenticated?

All stores cover an authentication process before buying and selling any designer items. Some items will also be authenticated by a third party which will be noted in the description of that item. If you have any particular questions on the details it is best to reach out to the store directly.

How do iplace my order?

Simply choose yourstyle on the product page then clickthe “Add To Cart” button and follow the simple steps to complete your order.We’ll prepare your order and let you know when it’s on its way!

How secureis my personal information?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from ourstore.
Your creditcardinformation isencrypted durin ransmisson usingsecure socket layer([SSL )technology,.which is widelyused on the Internet for processingpayments.Your credit card information is onlyused to complete the requested transaction and is not subsequently stored.

Payment

What type of payments do you accept?
We accept Visa, Mastercard as well as Paypal.
When will my card be charged?
Just after your order has been successfully placed.

What is the delivery timeframe for my international order?

Because delivery timeframes vary, a more accurate estimate will be provided during checkout. Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.
If your merchandise is on backorder: We’ll send you a detailed email if your merchandise temporarily becomes backordered with the manufacturer or vendor. This email will include a new expected ship date if available. If the expected shipping date is greater than 30 days or has changed twice, the email will also include instructions on how to accept or decline the backorder date.
Please note: Federal Trade Commission rule requires that you contact us within 30 days of the original ship date in these cases to avoid cancellation.

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